Privacy Policy

Privacy Policy
Website: dotstok.com
Contact Email: info@dotstok.com

At DotStok, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our embroidery services or browsing our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and shipping/billing addresses when you place an order or contact us.
  • Order Details: Information related to embroidery orders, such as fabric types, designs, and customization requests.
  • Payment Information: Securely processed payment details for transactions.
  • Usage Data: Information about how you navigate and use our website, including IP address, browser type, and browsing behavior.

2. How We Use Your Information

We use the collected information for purposes such as:

  • Fulfilling and managing your orders.
  • Responding to inquiries and providing customer support.
  • Customizing your experience and suggesting relevant products or services.
  • Improving our website, services, and overall user experience.
  • Complying with legal and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data with:

  • Service Providers: Third-party partners who assist in delivering our services, such as payment processors or shipping companies.
  • Legal Authorities: When required by law or to protect our rights and interests.

4. Data Security

We implement robust security measures to protect your personal information. Despite our efforts, no system can be entirely secure, and we encourage you to practice caution when sharing sensitive information.

5. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your data where applicable.
  • Opt-out of receiving promotional emails by unsubscribing or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyze site usage. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Thank you for trusting DotStok for your embroidery needs. We are dedicated to providing innovative designs and exceptional service while safeguarding your privacy.

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